Privacy policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect and use your personal information under specific circumstances. It also explains the procedures we follow to ensure the confidentiality of your data. Finally, it sets forth your options regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you accept the practices described in this policy.

The protection of your data is of utmost importance to us. Accordingly, your name and any other information related to you are used in accordance with this Privacy Policy. We only collect data when necessary or when it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected. You may browse the website without providing any personal data. Your identity will remain anonymous during your visit to the website unless you have an account on the website and log in using your username and password.

1.⁠ ⁠Information We Collect:
We may collect your personal data if you choose to place an order on our website. We collect, store, and process your data to complete your purchase and for any potential future claims, as well as to provide you with our services. This personal information may include, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders, offer services and information you request, manage your account, verify online transactions, improve the layout and content of the site, and customize it for users. We also conduct demographic research and may send product or service information (unless you opt out of such communications). If you choose to receive marketing emails, we may contact you with promotional content. You can opt out at any time.

We may share your name and address with a third party (e.g., a courier or supplier) to deliver your order. We may store details of your order but, for security reasons, cannot retrieve them directly. You may view your order history and account details by logging into your website account. It is your responsibility to keep your login credentials confidential. We are not liable for any misuse of passwords unless due to our error.

Other Uses of Your Personal Information:
With your consent, we may use your personal data for surveys and market research, ensuring your information remains confidential. Your email address will only be disclosed if you choose to enter a competition. Survey responses are stored separately from your email address.

We may send information about us, our websites, products, sales, newsletters, or partner companies. If you prefer not to receive such communications, click the “unsubscribe” link in any email you receive from us. You will be unsubscribed within seven business days.

We may use anonymized data for statistical purposes, user location verification, or website visit tracking. This data does not identify individuals and may be shared with third parties like advertisers.

Competitions:
For any competitions, we use data to notify winners and promote our offers. More details are available in the terms of each specific competition.

Third Parties and Website Links:
We may share your information with group companies, agents, and contractors to assist with transactions in accordance with this Privacy Policy. For instance, we may use a third party to deliver products, collect payments, perform statistical analysis, or assist customer service. We may also share data to prevent fraud or minimize credit risk. If our company or part of it is sold, our database including your personal data may be transferred.

Except as stated in this policy or required by law, we do not sell or disclose your personal data to third parties without your prior consent. Our site may contain third-party ads or links to other websites. We are not responsible for the privacy practices or content of those third parties.

2.⁠ ⁠Cookies:
Accepting cookies is not required to visit the site, but some features (such as the shopping cart) may not function without them. Cookies are small text files stored on your device to identify it when visiting certain pages. They help save time by remembering your identity and preferences (e.g., cart contents), but are not used for targeted marketing unless you opt in.

You can adjust your browser settings to decline cookies, but this may limit website functionality. Our use of cookies is secure and virus-free.

This website uses Google Analytics, a service by Google Inc., to analyze site usage through cookies. Google may transfer and store this data in the U.S., and use it to evaluate site use and compile activity reports. Google may share this information with third parties if required by law. Google will not associate your IP address with any other data it holds. You can disable cookies in your browser settings, but doing so may limit site functionality. By using this website, you consent to Google's data processing as described.

3.⁠ ⁠Security:
We use appropriate technical and organizational security measures to prevent unauthorized or unlawful access, loss, or destruction of your data. Your personal information is stored on secure servers protected by firewalls. When collecting payment card details electronically, we encrypt the data using SSL (Secure Sockets Layer) technology.

While we take strong precautions, 100% security cannot be guaranteed. We advise against sending full credit or debit card details in unencrypted electronic communication. We implement physical, electronic, and procedural safeguards for data handling. At times, we may ask for proof of identity before disclosing your data. You are responsible for safeguarding your password and device from unauthorized access.

4.⁠ ⁠Customer Rights:
If you are concerned about your data, you have the right to request access to the personal information we hold about you. You may also request correction of any inaccuracies free of charge. At any time, you may ask us to stop using your data for direct marketing purposes.